Shipping & Returns

Shipping, Delivery and Returns


We aim to despatch products within 72 hours of accepting your order. Products that are despatched by our nominated carrier will usually require a valid signature as proof of delivery (POD).

Due to issues of hygiene we do not accept returns; please buy one of our samples if unsure of the right shade for you. If you buy an item and you feel it is too light or too dark, let us know about this problem within 7 days and we will send you extra minerals to correct the problem ( this offer applies only to the purchase of a foundation).
 
Availability
All orders are accepted subject to stock availability. Where you have ordered several products and not all are in stock we will contact you within 24 hours from the day after your order was placed. If the goods are coming back into stock, we will propose a new delivery date.

If we have received payment from you for goods out of stock, or you do not wish to wait for goods to become available, and/or decline our offer of substitute goods, we will refund any monies due within 24 hours of receiving your instructions.